Return Policy

Last Updated 10th of June 2019

Thank you for your purchase. We hope you are happy with your purchase, However, if you are not completely satisfied with your purchase for any reason, you may return it for a full refund only. Please see below for more information on our return policy. This policy complies to all our customers who make a purchase on this website.


All returns must be postmarked within fourteen (14) days of purchase date. All returned items must be in new and unused condition, with all original and labels attached.

Return Process

To return an item, please email customer service at to obtain a Return Merchandise Authorisation (RMA) number. After receiving a RMA number, place the item securely in its original packaging in Unused Condition, as it was sent to you, and mail your return to the following address:

Suite 1014 Floor 10
60 Bond St, Kingston Upon Hull

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.


After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least three (3) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.


For defective or damages products, please contact us at the customer service number below to arrange a refund or exchange.

Please note

·         Sale items are FINAL SALE and cannot be returned.

·         Products will not be returned if it has been used or if it is out of its original packaging.


If you have any questions concerning our return policy,
please contact us at: